Fairytrail

About Fairytrail

Questions or Feedback

Email team@fairytrail.app and we'll reply within 2-5 business days. In a rush? Check our ideas forum here or see if we've answered it below.
 

Frequently Asked Questions


Q: What is Fairytrail?

 
Fairytrail a friend-making app for people who love traveling. Over 80,000 solo travelers and nomads use it to chat, plan trips, and meet!
 


Q: How does this app work?

 
Tap 🌎 icon (bottom left) to explore profiles.
 
Tap πŸ”Ž icon (top-right) to search by current country, upcoming destinations, and more.
 
Send connects to people you find interesting. If both of you send connects to each other (a mutual match), they’ll appear in your Messages tab.
 


Q: Is Fairytrail free?

 
Fairytrail has an ad-supported free plan. We also have premium plans with no ads and much more benefits (view insights here). You may be asked to verify by our algorithm based on your app usage and behavior (read about how this saved our app). Can't cover the cost of verification? Reach out to us!
 


Q: Can I pay outside the App Store or Play Store?

 
Yes! You can use PayPal, credit card, or debit card on our payment page.
 


Q: Do I need to pay to connect or chat?

 
Not at all! On the free plan, you can see how many people around the world want to chat with you. To start a conversation, just match with them in Explore.
 
On premium plans, you can go a step further: reveal connects and start chatting right away, no matching needed.
 


Q: Can I limit my search to people nearby?

 
Geographically, you can only search for people based on current country and upcoming destinations for now. However, since there's strong interest in this feature, we will launch it once we hit 150,000 users. Help us grow by leaving a friendly review on the Play Store or App Store. And following us on Instagram.
 


Q: What is care?

 
Care is a cozy way give and receive support while on the road. There's not enough time to be friends and travel with everyone but you can easily bring a smile to someone's face.
 
Studies show that feeling supported and giving support enhances health and well-being, aligning with our mission. By fostering a supportive & kind community, we can bring more joy to our world. At this time, we offer postcards as a way to care. Your kindness score goes up each time you care. Learn more.
 


Q: Why am I getting connect requests from people outside my search preferences?

 
Similar to LinkedIn, our app allows any user to send connection requests regardless of your search criteria. While your search preferences determine who you see, they don't restrict who can discover and request to connect with your profile.
 


Q: When do I receive notifications?

 
If you have notifications turned on, you'll get a notification when someone wants to connect with you, when you've made a new connection (match), and when you receive a message.
 


Q: Can I see people I skipped?

 
You'll be able to see people you skipped after 4 weeks. There's also an undo button on the top left corner on the Explore tab.
 


Q: Should I skip people I don't have time to talk to now?

 
It's best to connect. Just liked on LinkedIn, you don't need to message your connections all the time.
 


Q: Are there bots and scammers on Fairytrail?

 
We have absolutely zero bots on our app so you don't have to worry about that. Our platform uses advanced fraud detection algorithms, human moderators, and community reporting to keep things safe.
 
That said, please stay alert for potential scammers. While rare, there are individuals who may try to ask for money. Unfortunately, it's not always possible to identify them right away. If you encounter suspicious behavior, you can report the user by tapping the three dots at the top of their profile. Our team will review and investigate their account promptly.
 


Q: Is Fairytrail a dating app?

 
Fairytrail is a friend-making app for people who love traveling. Whether you're single or in a relationship, you can connect with like-minded adventurers who share your passion for exploration.
 
Our mission is to reduce loneliness, both social and romantic. While we started as a dating app, we've re-focused to promote making new friends and expanding social circles which is a healhier way to solve the loneliness problem.
 


Q: Why did you make Fairytrail?

 
Fairytrail was created to help people who love traveling find each other. Use it to chat about travel, plan meetups, and support one another.
 


Q: How did you get the name Fairytrail?

 
Trail because we love hiking. Fairytale because our world is magical. We love puns.
 


Q: What's the history of Fairytrail?

 
Fairytrail was launched by Taige Zhang in 2019 as a side project to match people on adventures. Since then, we've grown to be the biggest nomad social network in the world. Read more here.